Welcome to Indacas Support

While signed in, change it from your account security settings. Locked out? Use "Forgotten password?" on the sign-in page to reset it by email.

Each study and organisation has its own Billing page for plans and cancellation. Payment collection is still rolling out, so to set up or change payment details, add institutional billing information or get an invoice, contact us and we'll sort it directly.

Close recruitment from your public study page to stop new joiners - everything else keeps working. Deleting a study is permanent, so export your data first.

A survey collects one-off, anonymous responses. A study enrols participants, keeps a record for each of them, and follows the same people over time.

Responses go to the research team running that survey or study, not to other participants, and not to the public.

Participants join through your public study page once recruitment is open. Team members are invited by email with a role.